“Things I’m Unsure Of”
You must mark your child absent from ASC through your My Family Lounge account prior to 2:30pm. After this time, or in an emergency, a message must be left on the Centre’s direct number. Alternatively you can contact Head Office on 02 9984 8089 or via email at [email protected] but on the day of a non-attendance your message may not be forwarded on to the Centre in time as there can be times when Head Office is not monitored all day.
|$70.00||Annual Family Enrolment Fee paid upon first booking for each calendar year|
|$10||Account Service fee if the account is unpaid 14 days after charging.|
|$2||Per week, each week, an account remains unpaid|
|$5||It’s a parent’s responsibility to inform us if a child is not attending on any given booked day. Should your child be on the attendance roll and OOSH Northern Beaches has not been notified of a non-attendance and a telephone call has to be made to confirm your child’s whereabouts, this fee is applicable|
|$2||Re-booking/cancellation fee. To change any booked days or add extra days|
|$20||The collection of any child after 6pm (or after your centre closes) will incur a late fee of $20.00 for every 10 minutes, or part thereof. This fee will be added to your account and charged in the next charging cycle.|
If your child is away from Kids Club due to illness for 3 consecutive days and you are able to provide a doctors certificate within 7 days, please contact Head Office on 9984 8089 or [email protected] to discuss a credit on your account.
As the children’s confidence grows, staff will watch the kids walk the short distance to the kids club and we conduct a roll call immediately to account for everybody. We will call you immediately if there is any problem. It is a good idea to tie a ribbon to their bag to remind them on the days they should be attending or use the ‘OOSH bands’ and place it around your child’s wrist.
Also, the Kindy kids get a kick out of being recognised in the playground by the older kids they have met at the kids club.