Permanent Bookings
How to create a New Permanent Booking Request?
How to change a Permanent Booking Request?
How to create a Permanent Booking Request for the New School Year?
How to accept an offer for Permanent Booking (this is a 2-part acceptance)?
How to mark a child absent in a Permanent Booking (MFL Phone App)?
How to mark a child absent in a Permanent Booking (Website)?
How to cancel a Permanent Booking?
Permanent Booking Cancellations – Please refer to our Terms & Conditions.
Casual/Vacation Care/Pupil Free Days
How to create Casual/Vacation Care/Pupil Free Day Booking (MFL Phone App)?
How to create Casual/Vacation Care/Pupil Free Day Booking (Website)?
How to mark a child absent for Casual/Vacation Care/Pupil Free Day Booking (MFL Phone App)?
How to mark a child absent for Casual/Vacation Care/Pupil Free Day Booking (website)?
How to cancel a Casual/Vacation Care/Pupil Free Day Booking?
Casual/Vacation Care/Pupil Free Day Cancellations – Please refer to our Terms & Conditions.
Direct Debit Payments
How to update Direct Debit Payment Details (MFL Phone App)?
If you have forgotten your My Family Lounge password, please locate the My Family Lounge Parent sign-in section on our website. Enter your email address and leave the password box blank, then click on Sign-in and you will be prompted with a “Forgotten Password” link to click. Follow the prompts from there to recover your account.
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